Desktop Services
Advanced Exchange
(available for ClientPro All-in-One Series)
MPC's exclusive Advanced Exchange service delivers a fast return to operation when your system needs repair. If you experience an in-warranty failure, MPC will send you a replacement shell for delivery the next business day. The replacement shell will be configured just like your original system and will carry the same serial number, providing you with a seamless system exchange. When you receive the replacement shell, you simply remove the customer replaceable units (CRUs) from your original system (i.e. hard drive, optical drive, and mini PCI), put them into the replacement shell, and ship your original shell back to MPC using the pre-paid shipping materials provided. Typically, you will be back up and running in 1 business day. Should you need a replacement of a component that is considered a Customer Replaceable Unit (CRU), MPC will ship one to you rather than providing a replacement shell.
Advanced Exchange is available to MPC customers located within the Continental United States, Hawaii, Alaska, Canada, and Puerto Rico.
Interested in these or other Services from MPC?
Call 1-888-224-4247.
Service may be provided by a third-party service provider. Other conditions apply.
This document is provided for informational purposes only and is not intended to supplement or expand any MPC Limited Warranty or service contract. Please refer to the terms and conditions of the applicable Limited Warranty and/or service contract for complete details (if any). The information contained within this document is subject to change without notice or obligation. Services may be provided by a third-party service provider. Other conditions apply.
