MPC Pro Technology Lifecycle Services
Support & Maintenance
From standard services offerings to customized support, MPC Pro can help you maximize your investment and lower your total cost of ownership.
Hardware Support Services
MPC Pro Hardware Support Services provide rapid response to get your systems up and running, allowing your IT staff to focus on core objectives and minimizing your total cost of ownership.
MPC Pro technical-support experts are available via our toll-free phone number 7 days a week, 24 hours per day, 365 days per year. Access to MPC Pro technical support enables you to limit downtime by receiving expert assistance whenever you need it.
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If your organization depends on network availability and your server goes down, you're out of business. MPC Pro's four-hour onsite response services ensure quick recovery during business hours if your server goes offline.
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MPC Pro's 24/7 four-hour onsite response services guarantee that your infrastructure service-and-repair needs will quickly be addressed, day or night, any day of the week. This dependable, reliable service provides unparalleled support that allows you to focus on your business objectives while MPC Pro restores your network.
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Your organization depends on network availability. MPC Pro's 24/7 two-hour onsite response services provide quick network recovery when and where you need it.
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MPC Pro provides return-to-factory repair service for notebooks via our national-depot repair facility. The notebook is shipped to MPC Pro's facility, where it is repaired by one of our highly trained and certified notebook service engineers. Once the notebook is repaired and full working condition has been validated, the notebook is shipped via overnight courier back to your location.
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Insulate your organization from the high cost of repairing damaged notebooks, desktops and plasma displays. Whether the cause is a power surge, unintentional liquid spill, mishandled baggage, unfortunate drop or natural disaster, MPC Pro Accidental Damage Protection offers security against unexpected expense.
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Protect your business and secure your data with a service plan for your hard drive. MPC Pro's Keep Your Hard Drive plan gives your company, employees and partners piece of mind, allowing our professional customers the benefit of keeping defective hard drives, even after a warranty replacement has shipped. This enables you to choose how your data is destroyed or recovered, giving you added control over your confidential information.
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Service methods subject to change without notice or obligation.
www.mpccorp.com, or call 1-800-846-2030 for a free copy. Service agreements are issued and performed by third parties. May not be available in all locations. Accidental Damage Protection not available in all states. If purchased, on-site service technician will be sent if necessary, following phone-based troubleshooting. Availability varies. Other conditions apply.
Sale subject to Limited Warranty and Terms & Conditions agreement. Prices, promotions, specifications, availability and terms of offers are for U.S. end users only, not resellers, distributors or non-U.S. purchasers, and may change without notice or obligation. Prices exclude shipping, handling and taxes. Prices reflect all discounts, coupons and other promotions set forth above. MPC Pro cannot be held responsible for pricing or other typographical errors and reserves the right to cancel orders that result from these errors.
