MPC Pro Technology Lifecycle Services
Support & Maintenance
From standard services offerings to customized support, MPC Pro can help you maximize your investment and lower your total cost of ownership.
Standard Limited Warranties and Packaged Service Plans
MPC Pro offers a variety of industry-leading limited warranties and service plans to ensure maximum performance from your products and return on your investment.1
Systems and Networking Products
MPC Pro offers industry-leading standard limited warranties on its systems and networking products that ensure your mission-critical servers and networking hardware are up and running. For these products, MPC Pro also offers a flexible range of value-added services that focus on minimizing downtime and providing expert assistance when needed, such as a
two-hour onsite response program
1 and an
Enterprise Software Support Line. These services can be ordered in conjunction with system and networking products on www.mpccorp.com
Standard limited warranty1
- 3-year parts and labor (duration may vary on some models)
- 7/24/365 technical support provided by our server support specialists3
- Electronic support, including My Alerts, a service that informs you whenever updates are available for your computers
- Next-business-day onsite parts-replacement service
Common Upgrades
Please contact your MPC Pro Sales Representative to receive a customized quotation. Call 877-535-6287.
1 Limited warranties and service agreements apply;
www.mpccorp.com, or call 1-800-846-2030 for a free copy. Service agreements are issued and performed by third parties. May not be available in all locations. Accidental Damage Protection not available in all states. If purchased, on-site service technician will be sent if necessary, following phone-based troubleshooting. Availability varies. Other conditions apply.
2 Installation provided by third parties. Not available in remote locations. Call for details.
3 Service methods subject to change without notice or obligation. For phone support, toll charges may apply.
Sale subject to Limited Warranty and Terms & Conditions agreement. Prices, promotions, specifications, availability and terms of offers are for U.S. end users only, not resellers, distributors or non-U.S. purchasers, and may change without notice or obligation. Prices exclude shipping, handling and taxes. Prices reflect all discounts, coupons and other promotions set forth above. MPC Pro cannot be held responsible for pricing or other typographical errors and reserves the right to cancel orders that result from these errors.
