MPC Pro Technology Lifecycle Services
Support & Maintenance
From standard services offerings to customized support, MPC Pro can help you maximize your investment and lower your total cost of ownership.
Technical Support Services
Enterprise Software Support Line
MPC Pro's Enterprise Software Support Line offers fast, accurate, high-quality technical support for the most complex server and networking environments. Access to our highly skilled technicians can help reduce your TCO by keeping your IT staff productive and limiting investments in new-product training.
Features:
- Easy to Budget — The Enterprise Software Support Line comes in easy-to-budget incident packs of three, five or 10. Simply purchase the incident packs with your server product, and your IT staff will have access to support when they need it.
- Highly Skilled Technicians — Whether you are a lead IT expert responsible for 100 servers or an IT specialist supporting one or two, our Enterprise Software Support Line technicians are there to help.
- Broad Support Capability — The Enterprise Software Support Line currently provides support for over 70 operating systems and back-office applications.
- Support Line Availability — Our technicians are on staff to provide you support from 8:00a.m.-5:00p.m. Monday through Friday.
- Reduced Internal Training Requirements — Help control costs by letting us take responsibility for helping your staff get familiar with software and operating-system releases.
These services can be ordered in conjunction with MPC Pro servers, storage and networking products.
Please contact your MPC Pro Sales Representative to receive a customized quotation. Call 877-535-6287.
1Service methods subject to change without notice or obligation.
Sale subject to Limited Warranty and Terms & Conditions agreement. Prices, promotions, specifications, availability and terms of offers are for U.S. end users only, not resellers, distributors or non-U.S. purchasers, and may change without notice or obligation. Prices exclude shipping, handling and taxes. Prices reflect all discounts, coupons and other promotions set forth above. MPC Pro cannot be held responsible for pricing or other typographical errors and reserves the right to cancel orders that result from these errors.
